Frequently Asked Questions

Everything you need to know about the product and billing.
What is Homster?

Homster is a technology company that creates automated and user-personalizable 3D tours, fly-through videos, 3D floor plans, and still renderings from floor plans. We cater to real estate developers, brokerages and agents, providing innovative solutions for showcasing properties.

Is it possible to feature an entire residential construction project using Homster?

Yes, showcasing a complete residential construction project is entirely possible with Homster. For such comprehensive marketing needs, we provide a holistic solution that includes showcasing the entire construction and its surroundings. If you'd like to explore this further, please feel free to contact our sales team by filling out the contact form.

Why is interior design automation important?

Interior design automation is crucial as it significantly reduces costs, increases speed, and enables real-time personalization. It allows for efficient design processes and tailored experiences, enhancing homebuyers' satisfaction.

How can Homster help me sell properties at a higher price in a shorter time?

By providing immersive 3D tours and personalized interior design styles, Homster enables potential buyers to visualize and connect with properties, resulting in higher perceived value and quicker sales.

How does Homster personalize the homebuying process?

Homster empowers potential homebuyers to personalize their new homes across multiple dimensions, including household type, accessibility options, work-from-home needs, exercise preferences, and more. This comprehensive personalization ensures that each home truly reflects the owner's unique lifestyle and preferences.

How can Homster fuel my marketing and CRM?

Homster provides an endless supply of unique visual assets, offering you new creative opportunities to engage your audience and elevate your marketing and CRM.

What's the difference between a dynamic walk-around journey and a static 3D tour?

A dynamic walk-around journey offers freedom to explore the property without limitations, while a static 3D tour is typically restricted to specific viewpoints or hotspots.

Is Homster suitable for any type of property?

At this time, Homster exclusively supports apartment and condominium type single-story homes. We're actively working on expanding our offerings, so stay tuned for updates.

Do I need professional photographs for Homster to create a 3D tour?

No, Homster creates its outputs straight from floor plans using CGI rendering, not photography.

Can I share Homster's 3D tours on social media?

Yes, Homster's 3D tours can easily be shared across various social media platforms including Facebook, Instagram, TikTok, Pinterest, etc.

What file formats does Homster require for floor plans?

Homster can work with most standard image formats, including JPEG, PNG, PDF, etc.

Can I view Homster's 3D tours on a smartphone or tablet?

Yes, Homster's 3D tours are compatible with smartphones and tablets, as well as computers.

What if I don't have a floor plan for my property?

If you don't have a floor plan, you have options. You can use a mobile scanning App like Magicplan to generate one. Alternatively, you can utilize our user-friendly hand-drawing tool to create a floor plan from scratch.

Can I embed Homster's 3D tours on my website?

Yes, Homster's 3D tours can be easily embedded into your website for seamless integration.

Why is there a viewing time limit for the subscription?

The viewing time limits are in place because our 3D tours are generated in real time using live servers, allowing for dynamic content changes. These limits were thoughtfully established to accommodate the requirements of the majority of the listings while also managing server costs.

Do I need a strong computer for the real-time rendering process?

No, you don't. The rendering process happens on the cloud, not on your local machine. Therefore, the performance of Homster's real-time rendering is not dependent on the user's system capabilities.

What happens if I completely use my viewing time limit?

If you exhaust your viewing time limit, you can purchase an additional time package to extend your viewing time as needed.

How is Homster disrupting the interior design industry?

Homster uses AI-powered automated interior design technology, offering unprecedented speed, affordability, and personalized live content.

Do I need any special equipment to view Homster's 3D tours?

No, Homster's 3D tours can be viewed on any device with internet access.

How quickly can Homster create a 3D tour?

The timeframe depends on the complexity of the floor plan, but our AI-powered technology ensures a significantly quicker turnaround than traditional methods. Currently the average time is 3-5 minutes.

Can Homster's visual assets be used in print marketing?

Yes, our visuals are high-quality and can be used across all your marketing channels, including print.

Is Homster a tool for interior designers or home owners?

While primarily designed for real estate developers and agents, interior designers and home owners could potentially use Homster as a visual aid tool.

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